Frequently Asked Questions

What type of tarts are these?

Inspired by Lisbon’s famous pastéis de nata, we’ve crafted them the Manila way. With a buttery, flaky crust and a creamy, sweet custard filling, our tarts are baked to perfection with a signature caramelized top. As we continue to grow, we’re proud to say we’re becoming Manila’s very own egg tarts—perfect for every tart lover!

Do you accept same-day orders?

Yes, we do! We accept same-day orders until 6 PM on our website. You can also purchase through our branches and GrabFood.

Do you deliver? What areas do you cover?

Yes, we offer flat-rate delivery across Metro Manila and select areas in Greater Metro Manila:

  • ₱99: Muntinlupa, Las Piñas, Parañaque
  • ₱149: Metro Manila
  • ₱199: Cavite, Rizal, Laguna (Greater Metro Manila)

For faster service, you can also order directly through GrabFood. For areas outside our coverage, third-party couriers can pick up from any of our branches.

Please see our Shipping Policy.

Interested in partnerships or proposals?

We’d love to collaborate! For partnership opportunities or business proposals, feel free to reach out to us at hello@eggtartsmnl.com. We look forward to hearing from you!

Do you accept bulk orders?

Yes, we do! For large or bulk orders, we recommend placing your order at least 2-3 days in advance to ensure we can accommodate your request. Please reach us through orders@eggtartsmnl.com or Viber 0977 822 TART (8278) for your inquiries.

Are you open for franchise?

Not just yet! We’re still learning and growing as a brand, but we appreciate your interest. Keep an eye out for future announcements!

Do you offer special packages for events?

Yes, we offer customizable packages for events—whether it’s a birthday, corporate gathering, or any special celebration. Visit our events page for more details.

What are your modes of payment?

We accept the following:

  • Bank Transfer (BDO, UnionBank)
  • Debit/Credit Cards (Visa, Mastercard)

All payments can be processed through our website or in-store.

Please note, for safety and efficiency, we no longer offer Cash on Delivery (COD) and we also do not allow GCash Protect transfers.

How do I store the tarts?

You can enjoy our egg tarts cold or hot, but they’re best served warm! If you’re not eating them right away, store them in the fridge for up to 3-5 days. When you’re ready to indulge, reheat them for that fresh-out-of-the-oven taste:

  • Air Fryer/Oven/Toaster: Preheat to 180°C and heat for 3-5 minutes.

Tip: Avoid using a microwave—it will make the tarts soggy, and no one wants that!

connect with us

Drop us a line, shoot us a message, or slide into our DMs, we’re all ears!

  • email

    Send us an email at hello@eggtartsmnl.com, and we’ll get back to you as soon as we can.

    send email 
  • social media

    Follow us on Instagram, Facebook, and TikTok @eggtartsmnl for updates, promos, and behind-the-scenes fun!

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  • mobile number

    Got a quick question? Message us at 0977 822 TART (8278) on Viber for faster communication.

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